Shipping Policy
Thank you for shopping with SupreOwls.
Shipping Destinations
We currently ship to most countries and regions worldwide.
Shipping Rates
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Free Shipping on U.S. orders over $59, excluding Puerto Rico, Hawaii, Alaska, Guam, the Northern Mariana Islands, American Samoa, and the U.S. Virgin Islands.
- Shipping fees for excluded regions and other orders are calculated at checkout based on the destination.
Order Processing
Orders are processed within 3 business days after payment has been confirmed. Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Estimated Delivery Time
Please note that delivery times are estimates and may be affected by factors beyond our control, including:
- Customs clearance
- Public holidays
- Severe weather
- High shipping volumes
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Carrier delays
| Country / Region | Fast Shipping | Standard Shipping |
| United States | 2–4 business days | 3–7 business days |
| Puerto Rico & Other U.S. Islands | 8–15 business days | 10–20 business days |
| Canada | 6–9 business days | 8–12 business days |
|
United Kingdom |
2–4 business days | 3–7 business days |
| Germany | 2–5 business days | 3–7 business days |
| Belgium | 2–5 business days | 3–7 business days |
| France | 2–5 business days | 3–7 business days |
| Italy | 2–5 business days | 3–7 business days |
| Netherlands | 2–5 business days | 3–7 business days |
| Spain | 2–5 business days | 3–7 business days |
| Austria | 3–6 business days | 4–8 business days |
| Denmark | 3–6 business days | 4–8 business days |
| Sweden | 3–6 business days | 4–8 business days |
| Australia — Zone 1 | 6–9 business days | 8–12 business days |
| Australia — Zones 2–4 | 8–12 business days | 10–15 business days |
| New Zealand | 6–9 business days | 8–12 business days |
| Japan — Main Areas | 4–7 business days | 6–9 business days |
| Japan — Other Islands | 6–10 business days | 8–13 business days |
| Singapore | 4–6 business days | 5–7 business days |
| Malaysia — Standard Areas | 6–8 business days | 8–10 business days |
| Malaysia — Other Areas | 7–10 business days | 9–12 business days |
Shipping Area Definitions
Some countries have different delivery times depending on the destination area. Please refer to the definitions below.
United States
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United States: All U.S. states and areas except those listed under Puerto Rico & Other U.S. Islands below
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Puerto Rico & Other U.S. Islands: Alaska, American Samoa, Guam, Hawaii, Northern Mariana Islands, Puerto Rico, and U.S. Virgin Islands
Australia
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Zone 1: Australian Capital Territory, New South Wales, Queensland, South Australia, Victoria
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Zones 2–4: Northern Territory, Tasmania, Western Australia
Japan
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Main Areas: All areas of Japan except Hokkaido and Okinawa
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Other Islands: Hokkaido and Okinawa
Malaysia
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Standard Areas: All areas except Labuan, Sabah, and Sarawak
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Other Areas: Labuan, Sabah, and Sarawak
Spain
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Ceuta, Melilla, Las Palmas, and Santa Cruz de Tenerife require additional shipping charges. The applicable shipping fee will be calculated and displayed at checkout based on the destination.
Shipping Availability
We provide shipping services to most countries and regions worldwide. However, shipping may not be available to certain locations due to logistics coverage, carrier restrictions, or other circumstances.
If shipping is unavailable for your destination, no shipping option will be available at checkout after you enter your shipping address.
The shipping options, rates, and estimated delivery times shown at checkout are the most accurate information for your specific destination.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. Please allow some time for the tracking information to update after shipment.