Frequently Asked Questions
How long will it take to receive my order?
We use standard shipping methods. Most orders are delivered within 4 to 12 days, depending on your location.
What should I do if my order arrives damaged?
Please take a photo of the damaged package and send it to us. Our customer service team will review the issue and arrange for a replacement once confirmed.
What if my order is missing parts?
If any parts are missing, please circle the missing items on the instruction manual and let us know the quantity. We will arrange for a replacement.
Do you offer gift packaging options?
Unfortunately, we do not offer gift packaging at this time.
What payment methods do you accept?
We currently accept payments via PayPal and major credit cards, providing you with a secure and convenient checkout experience.